TERMS AND CONDITIONS:  

  • The Customer shall not tender any goods to the Company that are of a dangerous, flammable, radioactive, hazardous or damaging nature without providing advanced notification to the Company and providing all necessary instructions and descriptions. The Customer must ensure that all regulations, documentation, marking and labels be complied with and provided to the  PROCESS DYNAMIC COMPANY, it’s Carriers and agents ahead of, or at the time of pick up. The Customer warrants that the goods will be packaged and marked to comply with any legislation or regulations governing the transportation of dangerous goods.
  • If the Customer fails to comply with any regulations governing the transportation of dangerous goods, the Customer shall indemnify the Company against all loss, damage or expenses arising out of the goods being transported or handled by any Carriers, including fines levied by regulatory bodies for non-compliance.
  • If events or circumstances, including a Customer’s or consignee’s failure to take delivery, occur that affect performance of the Customer’s mandate, the PROCESS DYNAMIC COMPANYshall take reasonable steps to obtain the Customer’s further instructions. If for whatever reason it does not receive timely instructions, or the instructions provided by the Customer are, at the discretion of the Company, impractical, the Company may; (i) store the goods at the sole risk and expense of the Customer, or (ii) sell the goods immediately and without further notice, and hold any net proceeds for the account of the Customer or (iii) authorize any Carrier to abandon carriage and make the Goods or any part of them available to the Customer at a place that is reasonable in the circumstances. Where the shipment is refused or remains unclaimed at any destination or is returned to the shipper, the Customer will pay in full all charges and expenses in connection to non-delivery, or the return of Goods as the case may be.
  • Customer should instruct to the PROCESS DYNAMIC COMPANYto apply insurance by written statement or email prior the transporation. Otherwise company will no not hold for any loss or damage.

Privacy Policy:

This Privacy Policy governs the manner in which PROCESS DYNAMIC COMPANY collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.processdynamiccompany.com website (“Site”). This privacy policy applies to the Site and all products and services offered by PROCESS DYNAMIC COMPANY

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

PROCESS DYNAMIC COMPANY may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To improve our Site
We may use feedback you provide to improve our products and services.

– To send periodic emails
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

PROCESS DYNAMIC COMPANY has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

RETURN/REFUND/CANCELATION POLICY:

  • If you cancel your trip before the goods loading, a refund can be processed within at time of cancellation , however please allow up to 5-7 working days for your bank to process this into your account
  • If you cancel your after the goods have been loaded we will advise you on the appropriate course of action for your specific circumstance and flat charge may be applied

SHIPPING POLICY:

  • When receiving an order, inspect goods and count the number of goods/produts before signing the delivery receipt
  • Due to weather, many tariffs and special terms carriers are enforcing with time sensitive delivery methods there are several instances where the PDC will NOT take responsibility for delays
  • We do not ship to PO Boxes or Military PO Addresses.

Contact Details:

Email: info@processdynamiccompany.com

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